Food Server - The Post & Catered Events
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Job No: 24908
Division/Organization: Best Western Premier Park Hotel
Department: The Post Restaurant & Bar / Catered Events
Job Type: Local Student Jobs
Remote Eligbility: Not Remote
Location: 22 S Carroll St Madison, WI 53703 (on bus line)
Salary/Wage Range or Lump Sum: $2.75 to $6.00
Job Categories: Customer Service, Hospitality
Department Overview:
Established in 1871 and fully renovated in 2016 the Best Western Premier Park Hotel - Madison’s only Capitol Square hotel - means the best of everything is happening right outside our doors. For those visiting campus, attending a conference at Monona Terrace, doing business downtown, or coming to see the sights, Best Western Premier Park Hotel has everything they need for a premier Madison experience.
Anticipated Start Date
9/5/24
Anticipated Hours Per Week
12
Schedule:
Great job for students - flexible days available! Positions with at least 2 and up to 5 shifts per week are availble. Evenings and weekends required and work well around a class schedule! The Post Retaurant & Bar is open 7 days a week. Catering Events are possible 7 days a week, based upon guest needs. Great flexibility for evenings and weekends around school schedule. Generous hourly rate plus tips.
Salary/Wage Range:
Hourly $2.75 to $6.00
Number Of Positions
6
Position Summary/Job Duties:
A Food Server provides the highest level of food service possible in an efficient, courteous, personable, and professional manner to ensure a positive guest dining experience. Accurately processes guest orders to ensure that all items are prepared properly and on a timely basis.
Welcome and greet guests with a warm friendly smile. Inform guests of specials and menu changes, make suggestions, and answer questions regarding food, beverages, and service.
Process guests’ orders and ensure all items are prepared properly and in a timely manner. Communicate with host/hostess, bus persons, and kitchen staff to ensure guest satisfaction with the food and service.
Observe diners to ensure guests are satisfied with the food and service and respond to any additional requests.
Clear and reset table at the end of each course or upon completion of the meal.
Prepare guest checks that itemize and total meal costs and sales tax.
Follow food safety and handling procedures and compliance regulations as outlined by hotel standards and Federal, State, and Local laws.
Adhere to all hotel safety and security policies and procedures as outlined by hotel standards and Federal, State and Local laws.
Maintain superior standards of quality, service, and cleanliness in the restaurant and service area. Consistently maintain a neat, organized and clean workspace and uniform.
Demonstrate a commitment to provide the best possible experience for guests, ensuring superior personalized service.
May serve as cashier.
Perform other duties as assigned.
Qualifications:
Strong communication, organization, and problem-solving skills.
Knowledge of principles, values and processes for providing superior guest service.
Knowledge of basic math.
Ability to operate cash register.
Ability to project a professional, friendly and courteous image to guests.
Ability to multi-task and be detailed oriented.
Ability to work well under pressure in a fast-paced environment.
Ability to work a flexible schedule, including weekends and holidays.
Application Instructions:
Send resume to reservations@parkhotelmadison.com or apply in person at the Front Desk.
Contact:
Org: Best Western Premier Park Hotel Contact: Shane Quesinberry & Jessica McDonald Web: parkhotelmadison.com Email: reservations@parkhotelmadison.com
Advertised: September 06, 2024 05:00 AM CST Central Standard Time
Applications close: October 06, 2024 05:00 AM CST Central Standard Time
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