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University of Wisconsin–Madison

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University of Wisconsin–Madison

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Theater Box Office Team Member

Apply now(opens in a new window) Job No: 25573
Division/Organization: Wisconsin Union
Job Type: Local Student Jobs
Remote Eligbility:
Location: 800 Langdon St Madison, WI 53706 (on bus line)
Salary/Wage Range or Lump Sum: $15.00 to $15.00
Job Categories: Customer Service, Hospitality, Performing and Visual Arts

Department Overview:

The Wisconsin Union, often referred to as "the heart and soul" of the University of Wisconsin-Madison, has enhanced the lives of members and visitors since it was founded in 1907. Since 1928, when the doors to Memorial Union opened, the Wisconsin Union has served as the living room of the UW-Madison campus. The Union connects students, faculty, staff, members and visitors through shared cultural, social and recreational events and experiences.

Anticipated Start Date

 1/27/25

Anticipated Hours Per Week

 Must work a minimum of 2 shifts and 4 hours*

Schedule:

Anticipated Schedule

Set weekly schedule during box office business hours of Monday - Friday 2 - 6 pm.  Additional requirement of average 5 events shifts per month that occur outside business hours. 

Minimum Hour Expectation

Must work a minimum of 2 shifts and 4 hours per week during business hours, plus average of 5 events per month that occur outside regular hours. 

Unit Hours

Box Office Business Hours: Monday - Friday 2 - 6 pm + night/weekend events outside business hours

Salary/Wage Range:

 Hourly $15.00 to $15.00

Number Of Positions

 2

Position Summary/Job Duties:
  • Learn and operate our ticketing software and understand our customer service expectations and procedures 
  • Assist customers in purchasing tickets 
  • Handle patron questions and concerns with care and accuracy 
  • Troubleshoot issues relating to online/phone sales 
  • Display accuracy and confidentiality when handling cash and financial information

Qualifications:

  • Previous customer service experience and cash handling skills preferred

  • Preference given to applicants who can commit to working for two consecutive semesters
  • Applicants must be available to begin training immediately after hire

Student Status

To be eligible for the Wisconsin Union positions, you must be currently enrolled in a college, university, or highschool (at least 16). It is not permissible to hire a person as a student hourly employee if they are taking credits merely to be eligible for student hourly employment. Review UW Policy 5003- Student Hourly Employment for more information. If school is in break period (summer, spring, winter), applicants must intend to enroll in courses the following semester. If you have any questions, please email hr@union.wisc.edu.

Application Instructions:

Please go to the Union Job Site https://union.studentjobs.wisc.edu/ to apply for this job. NOTE: This job is subject to being removed early.

Contact:

 Org: Wisconsin Union
Email: hr@union.wisc.edu

Advertised: CST Central Standard Time
Applications close: CST Central Standard Time

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