Student Jobs

The Wisconsin Union, often referred to as "the heart and soul" of the University of Wisconsin-Madison, has enhanced the lives of members and visitors since it was founded in 1907. Since 1928, when the doors to Memorial Union opened, the Wisconsin Union has served as the living room of the UW-Madison campus. The Union connects students, faculty, staff, members and visitors through shared cultural, social and recreational events and experiences.

Anticipated Schedule
One weekday shift, One weekend Shift with shifts being 7 or 8 hours long

Minimum Hour Expectation
14-16 hours per week

Unit Hours
Weekdays - 4pm to 11pm

Weekends - 8am - 4pm, 10am - 4pm & 4pm - midnight. 

Unit Location

Memorial Union ( Including Terrace), Union South, Pyle Center, Red Gym, University Club

Event Management: 

• Oversee events at Wisconsin Union properties, including setting up audio-visual services, responding to event services requests while ensuring programming runs successfully and according to scheduled event times.
• Communicate professionally with clients, event organizers, and Union staff to effectively meet event needs and customer expectations

Building Security/Safety/Conflict Resolution:

• Responsible for opening, closing, and securing Union buildings on evenings & weekends 
• Respond to emergencies and conduct emergency procedures (severe weather, fire alarms, Wiscalerts)
• Notify proper parties (UWPD Non-Emergency, 9-1-1, etc)
• Capably respond to customer issues and complaints
• Deescalate patron issues and conflicts 
• Enforce campus & Union policies and respond effectively to non-abiding customers

• Demonstrate a commitment to the success of the Wisconsin Union and provide the quality experience that encourages committed professional participation
• Strong communication skills and a willingness to take initiative and lead student staff
• Excellent customer service skills 
• Ability to manage time in a fast paced environment
• Analytical, insightful, and a highly disciplined problem solver with a demonstrated ability to identify and secure resources when needed.
• Familiarity with Microsoft Office products
• Previous experience in a leadership role preferred
• Ability to work evenings and weekends
• Commitment to working at least 2 consecutive academic semesters and/or 12 months
• Employment is contingent upon the successful completion of a criminal background check

Student Status

To be eligible for the Wisconsin Union positions, you must be currently enrolled in a college, university, or highschool (at least 16). It is not permissible to hire a person as a student hourly employee if they are taking credits merely to be eligible for student hourly employment. Review UW Policy 5003- Student Hourly Employment for more information. If school is in break period (summer, spring, winter), applicants must intend to enroll in courses the following semester. If you have any questions, please email hr@union.wisc.edu.

Please go to the Union Job Site https://union.studentjobs.wisc.edu/ to apply for this job. NOTE: This job is subject to being removed early.