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University of Wisconsin–Madison

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University of Wisconsin–Madison

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Bakke Access Control & Equipment Assistant

Apply now(opens in a new window) Job No: 511106
Division/Organization: Recreation & Wellbeing
Department: Member Services
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: Bakke Recreation & Wellbeing Center
Salary/Wage Range or Lump Sum: $15.00
Job Categories: Interpersonal Communication, Leadership, Critical Thinking/Problem Solving, Teamwork/Collaboration, Professionalism/Work Ethic, Education and Training, Customer Service, Hospitality, Higher Education-Student Affairs

Department Overview:

 Join the Rec Well team as we move Badgers to play hard, get fit, and live well.

As one of the largest student employers at UW, we practice customer service, problem solving, critical thinking, professionalism, team building, and other skills that you can talk about in an interview with a future employer.

We believe we're more than a building. We're building a movement and we want you to be part of it. Visit recwell.wisc.edu for more information.

Anticipated Start Date:

 Hiring for an expected start in April 2026.

Anticipated End Date (If Applicable):

  

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 Minimum: 10 Maximum: 30

Schedule:

 - 10-20 hours per week at the Bakke Recreation & Wellbeing Center.
- Candidates must be available to work in Summer 2026, with the opportunity for continued employment through Fall 2026.

Salary/Wage Range/Lump Sum:

 $15.00 

Number of Positions:

 10

Qualifications:

 - Must Obtain American Red Cross or American Heart Association CPR, AED, and First Aid certification within the first two weeks of employment (training provided and paid by Recreation & Wellbeing).
- Understand and abide by the Family Educational Rights and Privacy Act (FERPA)

Knowledge, Skills & Abilities:

- Maintain a working knowledge of all Rec Well programs and facilities.
- Ability to provide excellent member service and promote a positive work environment.
- Ability to attend all trainings and meetings, while completing required forms on time.
- Ability to explain eligibility requirements, membership details, and answer general inquiries.
- Ability to identify and solve problems.
- Demonstrate exceptional oral, written, and administrative skills.
- Read thoroughly and respond to emails/Teams.

Position Summary/Job Duties:

Position Summary:
The Access Control & Equipment Assistant (ACE) is responsible for access control & equipment checkout assistance at the Welcome Desk & Member Services Desk of the Bakke Recreation and Wellbeing Center. ACE’s handle a high volume of requests and are expected to be an information resource to all members regarding facilities, programs, and services. Their main responsibilities include monitoring member and guest access to the facility and assisting the Member Services Assistant with equipment checkout during busy shifts. Excellent communication, customer service, attitude and personable skills are necessary. ACE’s work shifts in durations of 3-5 hours and typically work 10-20 hours per week.

Job Duties:
- Control access to facilities by monitoring current members’ entry and/or ensuring guests have proper documentation
- Assist at Member Services Desk with equipment checkout, towel distribution, and court reservations
- Assist members with professional etiquette on the phone, or in person about aspects of the facilities, programs and services

Physical Demands:

Must be able and willing to assist in emergency situations, which may require physical exertion.

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

Advertised: Central Standard Time
Applications close: Central Daylight Time

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