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University of Wisconsin–Madison

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University of Wisconsin–Madison

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Access Services Circulation Assistant - Steenbock

Apply now(opens in a new window) Job No: 511918
Division/Organization: General Library
Department: Access Services
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: STEENBOCK MEMORIAL LIBRARY
Salary/Wage Range or Lump Sum: $14.00
Job Categories: Interpersonal Communication, Critical Thinking/Problem Solving, Teamwork/Collaboration, Customer Service, STEM, Libraries, Archives, and Museums

Department Overview:

 The UW-Madison Libraries together make up Wisconsin’s world class public research university library system. Our mission is to support excellence in teaching, research, and learning. We provide resources, services, and spaces that ensure the success of our students, faculty and staff.

This Access Services position is based out of Steenbock Memorial Library.
We recognize student employees are essential members of our team, and your work is an extension of your education and experience while at the UW. We are committed to actively fostering an inclusive, welcoming and respectful workplace.

Anticipated Start Date:

 As soon as available

Anticipated End Date (If Applicable):

 Ongoing based on availability and student status.

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 Minimum: 4 Maximum: 29 (29 for non-international students | 20 for International Students)

Schedule:

 Students in this role work onsite and provide in person assistance to library patrons at a circulation desk.

Most circulation assistants work 6-8 per week. However, they may work more or less depending on their availability.

Students can expect to work a regular schedule during the semester. Schedules will change each semester based on student availability. Students are scheduled during library open hours and the 15 minutes before and after for opening & closing duties.

Summer Open Hours:
M-F 9am-5pm

Fall/Spring Open Hours:
M-Th: 8am-11:30pm
F: 8am-8pm
Sa: 12pm-8pm
Su: 12pm-11:30pm

Strong preference will be given to applicants who are interested in an ongoing appointment (i.e., working more than 1 semester) as well as available and willing to work during the following shifts:

Openings (7:45AM - 10:30AM)
Closings (8:00PM/9:00PM - 11:45PM)
Mondays 10:30AM - 1:00PM
Tuesdays 10:30AM - 1:00PM
Wednesdays 12:00PM - 2:30PM
Thursdays 10:00AM - 1:00PM

Salary/Wage Range/Lump Sum:

 Minimum: $14.00 

Number of Positions:

 5-6

Qualifications:

 -Student status
-Dependable in meeting obligations such as showing up on time for shifts and completing tasks
-Attention to detail in thoroughness and accuracy of task completion
-Ability to understand and respond to individuals and colleagues in a team setting.
-Available and willing to work [during specific shifts]

Knowledge, Skills & Abilities:

We are looking for individuals who are:

-Passionate about connecting patrons with library and campus resources in a judgment free manner
-Willing to learn and apply library policies and procedures
-Able to identify, analyze, and solve or refer problems
-Committed to a regular schedule, attendance, and communicating about any changes.
-Detail oriented/Capable of tracking small but important details

On the job training is provided.

Position Summary/Job Duties:

Access Services staff are the front facing customer service representatives for the UW-Libraries. The goal of our work is to help patrons access library services, materials and spaces. Creating and maintaining a welcoming environment is central to Access Services work. We also collaborate across locations to provide continuity of service.

Job duties include:
-Process items at the library service desk using library software (30%)
-Answer basic directional questions and refer users to library colleagues or resources for informational questions (40%)
-Retrieve, shelve and shift library items (20%)
-Other data entry and cleaning tasks as assigned (10%)

Applications will be reviewed as received. Applications will be kept on file through the year for future vacancies.

Physical Demands:

Staff in this position typically with or without assistance:
-Move through the library physically
-Work at a computer workstation
-Move library carts
-Bend, crouch, and/or stretch to shelve books

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

Advertised: Central Daylight Time
Applications close: Central Daylight Time

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