Skip to main content Skip to navigation

The university has paused implementation of the COVID-19 vaccine mandate due to an injunction issued by a federal court. UW–Madison employees remain subject to the COVID-19 Workplace Safety Policy. Please visit covidresponse.wisc.edu for more information.

University of Wisconsin–Madison

Student Jobs

University of Wisconsin–Madison

Filter

Front Desk Student Office Assistant

Apply now(opens in a new window) Job No: 511940
Division/Organization: Graduate School
Department: Graduate School Administration
Job Type: UW Student Jobs
Remote Eligbility: Not Remote
Location: BASCOM HALL
Salary/Wage Range or Lump Sum: $16.00
Job Categories: Interpersonal Communication, Critical Thinking/Problem Solving, Teamwork/Collaboration, Professionalism/Work Ethic, Customer Service, Department and Office Assistants

Department Overview:

 The Graduate School is dedicated to upholding the highest standards and policies for graduate education across the university. It plays a pivotal role in advocacy, communication, and the promotion of diversity, enhancing the quality of graduate programs.

This role involves greeting and assisting visitors, addressing inquiries through various communication channels, and performing clerical tasks to support the Graduate School's operations.

Candidates should be available during the Spring and Fall semesters, with a preference for those who can also work in the summer. The position offers 4-8 hours per week, tailored to fit the student's class schedule.

Anticipated Start Date:

 As soon as possible

Anticipated End Date (If Applicable):

 Ongoing based on availability and student status

Remote Work Eligibility Detail:

Not Remote

 

Anticipated Hours Per Week:

 Minimum: 4 Maximum: 8

Schedule:

 Minimum 4 hours a week during fall and spring semesters, based around the employee's class schedule.

Fall/Spring Open Hours: M-F 10:00-3:00

For Fall 2026, candidates must have availability some hours within the following times:

Tuesdays 1:00-3:00
Wednesdays 12:30-3:00
Thursdays 10:00-12:00

Strong preference will be given to applicants available on Thursday mornings.

Please include your availability during these times in your cover letter.

Salary/Wage Range/Lump Sum:

 Minimum: $16.00 

Number of Positions:

 1

Qualifications:

 • Current undergraduate student status
• Strong communication skills in various formats (in person, phone, writing)
• Strong Customer service and problem-solving skills
• Able to work independently but willing to ask questions as needed

Knowledge, Skills & Abilities:

• Outgoing and enthusiastic personality
• Excellent customer service, problem solving, and communication skills
• Strong ability to think and work independently
• Strong attention to detail and excellent organizational skills
• Willingness to learn processes, procedures, and technology
• Dependability, reliability, and positive attitude

Position Summary/Job Duties:

• Answer front line questions or direct and refer questions to appropriate members of the Graduate School staff
• Receive and sort incoming mail
• Transcript processing and uploading
• Utilize Student Information Systems (SIS), and graduate school databases for data entry
• Protect confidentiality while working with student records (FERPA compliance)
• Ad-hoc project requests
• Other office duties as assigned by supervisor or Graduate School staff

Physical Demands:

Must be able to work at a computer for an extended period.

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
 
 

Advertised: Central Daylight Time
Applications close: Central Daylight Time

Back to search results Apply now Refer a friend