Certifying Assistant
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Job No: 512202
Division/Organization: Student Affairs
Department: Veteran Services and Military Assistance Center
Job Type: UW Student Assistant
Remote Eligbility: Not Remote
Location: Red Gym
Salary/Wage Range or Lump Sum: $15.00
Job Categories: Interpersonal Communication, Critical Thinking/Problem Solving, Teamwork/Collaboration, Professionalism/Work Ethic, Communications, Broadcasting, and Media Arts, Customer Service, Data Analysis, Federal Work-Study Preferred
Department Overview:
As an office within Student Affairs, UVS supports the Wisconsin Experience of military-connected students by fostering personal transitions and pursuit of academic success. Primary functions of UVS include processing and advising for educational benefits, programming and events to build community, and educating and advocating for the needs of military-connected students.
Anticipated Start Date:
11/01/2026
Anticipated End Date (If Applicable):
Remote Work Eligibility Detail:
Not Remote
Anticipated Hours Per Week:
Minimum: 10 Maximum: 20
Schedule:
Our office’s regular business hours are Monday – Friday, 9 am – 4 pm. Student employees will work during our regular business hours and have a flexible schedule during the 26/27 academic year. Summer schedule has a minimum requirement to work Monday - Thursday 9:30 - 1:30, but may work up to 20 hours per week if more hours are requested.
Salary/Wage Range/Lump Sum:
Minimum: $15.00
Number of Positions:
2
Qualifications:
Experience with military-connected populations.
Please submit a resume and cover letter. The cover letter should address:
why you want to work with UVS,
what skills you will bring to the position,
what you hope to learn,
and your current availability as well as summer availability.
Knowledge, Skills & Abilities :
Systems you will be trained on include: Peoplesoft, Enrollment Manager, Eloqua, Canva, Salesforce, and Tableau.
Position Summary/Job Duties:
Delivering superior customer service through various modalities, including greeting walk-in visitors, answering simple questions via in-person, phone, and email, and verifying and interpreting information stored within campus and government systems. Conducting data entry and navigating complex systems to assist with the education benefits process across various state and federal military-connected education benefits (sometimes known as the “GI Bill®”) Representing UVS by assisting in event programming. Collaborating on projects in a team of staff and other student employees in an ad hoc manner. Assisting with mass communication to military-connected students through emails and social media management.
Physical Demands:
Lifting up to 30 lbs.
Institutional Statements:
Equal Employment Opportunity Statement:
UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu
Accommodation Statement:
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
Advertised: October 13, 2026 09:00 AM Central Daylight Time
Applications close: October 21, 2026 11:55 PM Central Daylight Time
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